Wikibuy Guarantee

Buy with confidence. We have you covered.

If you make an online purchase from a seller based on our recommendation and the seller fails to deliver as promised, we’ll make it right - up to and including reimbursing you for the full purchase price plus original shipping costs.

eligible issues include the following:

  • You fail to receive the correct item

  • You are billed an incorrect amount

  • Your item is not shipped in a timely manner

  • The Merchant does not honor their return policies

For full conditions, please see our Terms of Service.

We’re here to help.

To report an issue and make a claim, please fill out all fields below, or email this information to guarantee@wikibuy.com. A real person at Wikibuy will get back to you quickly to resolve your issue.

first name

last name

email address

date of purchase mm/dd/yy

seller website

order number

products purchased